If you believe your Mitsubishi Outlander has a defect that could cause a crash, serious injury, or death, notify the National Highway Traffic Safety Administration (NHTSA) immediately in addition to informing Mitsubishi Motors Corporation.
If NHTSA receives similar complaints from other vehicle owners, it may begin an investigation. If the agency determines that a safety-related defect exists in a group of vehicles, it may require the manufacturer to conduct a recall and remedy campaign.
NHTSA does not, however, become involved in individual disputes or service issues between a vehicle owner, a dealer, and Mitsubishi Motors Corporation.
To contact NHTSA, call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153), visit http://www.safercar.gov, or write to:
NHTSA Headquarters 1200 New Jersey Avenue, SE West Building Washington, DC 20590
Additional information about motor vehicle safety is also available at http://www.safercar.gov.
For vehicles sold in U.S.A.
To contact Mitsubishi Motors North America, Inc. regarding your Mitsubishi Outlander, call 1-888-648-7820 or write to:
Mitsubishi Motors North America, Inc.
Customer Relations Department P.O. Box 689040 Franklin, TN 37068
For vehicles sold in Canada
If you live in Canada and believe that your Mitsubishi Outlander has a safety-related defect, notify Transport Canada immediately.
To contact Transport Canada's Defect Investigations and Recalls Division, call the toll-free number 1-800-333-0510.
Transport Canada - ASFAD 330 Sparks Street Ottawa, ON K1A 0N5
Additional motor vehicle safety and recall information is available at http://www.tc.gc.ca/recalls (English) or http://www.tc.gc.ca/rappels (French).
You should also notify Mitsubishi Motor Sales of Canada, Inc. about the safety concern.
To contact Mitsubishi Motor Sales of Canada, Inc., call 1-888-576-4878 or write to:
Mitsubishi Motor Sales of Canada, Inc.
Customer Relations Department P.O. Box 41009 4141 Dixie Road Mississauga, ON L4W 5C9 For Puerto Rico
To contact Mitsubishi Motor Sales of Caribbean, Inc., call 1-787-251-8715 or write to:
Mitsubishi Motor Sales of Caribbean, Inc.
Customer Service Department P.O. Box 192216 SAN JUAN PR 00919-2216
For Guam
To contact Triple J Enterprises Inc.
call (671)649-3673 or write to: Triple J Enterprises, Inc.
P.O. Box 6066 TAMUNING GUAM 96931
For Saipan
To contact Triple J Motors, call (670)234-7133 or write to: Triple J Motors P.O. Box 500487 SAIPAN, MP96950-0487
For American Samoa
To contact Pacific Marketing Inc.
call 684(699)9140 or write to: Pacific Marketing, Inc.
P.O. Box 698 PAGO PAGO, AMERICAN SAMOA AS, 96799
